Frequently Asked Questions

A BandhanNova Account is your single login for every BandhanNova product — AI Hub, Chat, Blogs, Academy, Smartpedia, Bani AI, and more. One account gives you access to the entire ecosystem.

Visit accounts.bandhannova.in/signup and sign up with your email or Google account. It's free and takes less than a minute.

Yes! We support Google Sign-In for a quick and secure authentication experience. Just click "Continue with Google" on the sign-in page.

Go to the sign-in page and click "Forgot password?" — we'll send a reset link to your registered email address.

Yes. You can request account deletion by contacting us at support@bandhannova.in. Your data will be removed within 30 days.

BandhanNova AI Hub uses state-of-the-art language models for different tasks — conversational AI, code generation, creative writing, research, and more. We continuously upgrade our models for better quality.

Absolutely. Your conversations are stored securely and are never shared with third parties, advertisers, or other users. See our Privacy Policy for details.

Yes, you can use the content generated by our AI for personal or commercial purposes. However, always verify AI outputs before relying on them for important decisions.

Guest users get 5 free queries. After that, you'll need to create a free account for unlimited access to our AI services.

Yes — like all AI systems, BandhanNova AI can make mistakes. We recommend double-checking important information independently, especially for medical, legal, or financial advice.

Never. We do not and will never sell your personal information to third parties. Your data is used solely to provide and improve our services.

We use industry-standard encryption (TLS/SSL), secure authentication via Supabase with row-level security, and strict access controls. Your data is encrypted both in transit and at rest.

We collect account data (name, email), usage data (features used), device information, and content you create. See our Privacy Policy for the full breakdown.

Yes. You can request a copy of your personal data by contacting support@bandhannova.in. We'll provide it in a portable format within a reasonable timeframe.

BandhanNova includes AI Hub (AI chat), Chat (messaging), Blogs (publishing), Academy (learning), Smartpedia (search), Bani AI (personal assistant), BSCCA (cricket), and more — all accessible with one account.

Yes! BandhanNova Accounts and core features are completely free. Some premium features may have usage limits or subscription options in the future.

BandhanNova works on any modern web browser — Chrome, Firefox, Safari, Edge — across desktop, mobile, and tablet devices.

Some features may work offline if you've installed the app as a PWA (Progressive Web App). However, AI features require an internet connection.

Email us at support@bandhannova.in — we typically respond within 24-48 hours.

Please report bugs by emailing support@bandhannova.in with a description of the issue, your device/browser information, and screenshots if possible.

We'd love to hear your ideas! Send feature requests to support@bandhannova.in and we'll consider them for future updates.